Legal Notice

Last updated: 27 October 2026

1. Company Information

This website, www.strelitzia.pt, is operated by STRELITZIA, LDA, a company registered in Portugal.

Commercial Name: Strelitzia
Legal Company Name: STRELITZIA, LDA
Tax Identification Number (NIPC): 516155652
Registered Office: Rua Raúl Chorão Ramalho, No. 6, 2790-254 Carnaxide, Portugal
Commercial Registry: Conservatória do Registo Comercial de Cascais
Commercial Registration Number: 516155652
Email: geral@strelitzia.pt
Website: www.strelitzia.pt

2. Website Purpose

The Strelitzia website provides information about the brand and offers footwear and related products for online purchase.

Product descriptions, prices, availability and other commercial information are provided to help customers make informed purchasing decisions.

Purchases made through this website are subject to our Terms & Conditions and applicable consumer protection legislation.

3. Intellectual Property

Unless otherwise stated, all original content published on this website, including text, photographs, product imagery, graphics, logos, trademarks and design elements, belongs to STRELITZIA, LDA or is used with the permission of its respective rights holders.

Reproduction, distribution, modification or commercial use of protected content without prior authorisation is prohibited, except where permitted by applicable law.

4. Accuracy of Information

Strelitzia makes reasonable efforts to ensure that product descriptions, prices and other information displayed on the website are accurate and up to date.

If an error is identified, Strelitzia will take appropriate steps to correct it in accordance with applicable consumer protection legislation.

5. External Links

This website may contain links to third-party websites or services.

Strelitzia does not control the content, privacy practices or operation of independent third-party websites.

Nothing in this section excludes responsibilities that cannot legally be excluded.

6. Consumer Complaints

Customers may submit enquiries or complaints by contacting:

Email: geral@strelitzia.pt

Consumers may also use the Portuguese Electronic Complaints Book (Livro de Reclamações Eletrónico):

https://www.livroreclamacoes.pt/

7. Alternative Dispute Resolution

In accordance with applicable Portuguese consumer protection legislation, consumers may have access to alternative dispute resolution (ADR) mechanisms.

For consumer disputes within its territorial and material competence, the following entity may be contacted:

Centro de Arbitragem de Conflitos de Consumo de Lisboa (CACCL)

Website: https://www.centroarbitragemlisboa.pt/

For information about other competent consumer dispute resolution entities in Portugal, please visit the Portuguese Directorate-General for Consumer Affairs (Direção-Geral do Consumidor):

https://www.consumidor.gov.pt/

The availability and competence of an alternative dispute resolution entity depend on the nature and circumstances of the dispute.

8. Applicable Law

This website is operated from Portugal and is subject to applicable Portuguese and European Union legislation.

Nothing in this Legal Notice limits mandatory consumer protection rights or other rights granted under applicable law, including mandatory protections that may apply to international customers.

9. Contact

For questions concerning this Legal Notice or the operation of the website, please contact:

STRELITZIA, LDA

Email: geral@strelitzia.pt

Website: www.strelitzia.pt